Frequently Asked Questions

Are your products genuine? Yes — every product is sourced directly from authorised UK distributors. We never sell grey-market or counterfeit goods.

How much is delivery? Royal Mail 48 Tracked is £2.99, and free on orders over £30. DPD Next Working Day is £4.99.

When will my order arrive? Orders placed before 12pm are dispatched the same working day from London. Standard delivery takes 2–3 working days.

Can I return a product? Yes — unused products in sealed packaging can be returned within 15 days for a full refund.

Do you ship outside the UK? Not yet — we currently deliver to United Kingdom addresses only.