Returns & Refunds

Changed your mind? You have 15 days from delivery to return any unused product in its original, sealed packaging for a full refund.

For hygiene reasons, we cannot accept returns of opened or used cosmetics unless the product is faulty.

To start a return, contact hello@blushora.co.uk with your order number. Refunds are issued to your original payment method within 5 working days of us receiving your return.

If your order arrives damaged or incorrect, contact us within 14 days and we will put it right immediately — replacement or full refund, your choice.