Terms & Conditions

Welcome to Blushora London. RAI'S BLOOM LTD (Company No. 15230356), trading as Blushora London, operates this website. By using our website or placing an order, you agree to these Terms & Conditions.

1. About Us

RAI'S BLOOM LTD (Company No. 15230356), trading as Blushora London, is a UK-based online beauty retailer offering branded makeup and beauty products.

2. Products & Availability

We aim to ensure that all product descriptions, images, prices and availability shown on our website are accurate. However, colours and packaging may vary slightly from images shown online.

All products are subject to availability. We reserve the right to correct errors, update information or withdraw products without notice.

3. Orders

When you place an order, you are making an offer to purchase the products selected.

You will receive an order confirmation by email. Your order is accepted once we confirm that it has been dispatched.

We reserve the right to cancel an order where there is an obvious pricing error, suspected fraud, stock issue or other genuine reason.

4. Prices & Payment

All prices are displayed in GBP (£) unless otherwise stated.

Payment must be made at the time of placing your order. We accept the payment methods displayed at checkout.

We reserve the right to change prices at any time, but changes will not affect orders that have already been confirmed.

5. Delivery

We aim to dispatch orders within the timeframe stated on our website.

Delivery times are estimates and may vary due to circumstances outside our control.

Once your order has been dispatched, you will receive delivery information where available.

6. Returns & Refunds

We want you to be happy with your purchase.

If you change your mind, you may have the right to cancel your order and return eligible products in accordance with UK consumer law.

For hygiene and safety reasons, certain beauty and cosmetic products may not be eligible for return once opened or unsealed, where permitted by law.

Products that are faulty, damaged or incorrectly supplied may be eligible for a replacement, repair or refund.

Please see our Returns & Refunds Policy for further information.

7. Damaged or Incorrect Orders

If your order arrives damaged, faulty or contains the wrong item, please contact us as soon as possible with your order number and photographs where appropriate.

We will review the issue and work with you to provide an appropriate solution.

8. Product Authenticity

We sell genuine branded beauty and cosmetic products.

Product packaging may occasionally change due to manufacturer updates, and the product received may differ slightly from images displayed on our website.

9. Website Use

You agree to use our website lawfully and not to misuse, damage or interfere with the website or its security.